Kroger Fax Service: Complete Guide (2026)

By David Thompson · Published April 28, 2026 · Updated April 6, 2026 · 6 min read

Kroger fax service is available at most locations — but it's easy to make a wasted trip if you don't know what to look for. Before you drive across town, here's exactly what Kroger offers, what it costs, which banner stores carry it, and a faster option that skips the store entirely.

Does Kroger Have a Fax Machine?

Yes — most Kroger stores offer public fax service, operated by staff at the customer service desk (also called the Money Services counter). It's a legacy service: not advertised prominently, not listed on Kroger's official Money Services page, but still running quietly at most locations.

The key word is most. Individual store managers decide whether to maintain the equipment, so a handful of locations have quietly discontinued it. The only way to be certain is to call your specific store before visiting.

Kroger Fax Prices

Kroger fax pricing is set at the store level, not nationally — so rates can differ between locations. Two pricing tiers appear most commonly:

Staff operate the machine and provide a transmission confirmation once the fax goes through. Cover pages are included at no extra charge.

Domestic vs. international: Domestic (US) rates are consistent at most locations. International faxing is less common and rates vary — call ahead to ask.

Receiving faxes: Some locations accept incoming faxes, but this is not universal. If you need to receive a fax at Kroger, call first to confirm they have an inbound number.

Where to Go Inside Kroger

Head to the customer service desk or Money Services counter — typically near the store entrance. This is where staff handle check cashing, money orders, bill pay, and Western Union, and where the fax machine lives.

The Kroger pharmacy has its own fax line for receiving prescription orders from doctors — but that number is not for public use. Do not ask the pharmacy to send or receive personal faxes.

Kroger Fax Hours

Kroger fax service is available during Money Services desk hours, which are shorter than overall store hours:

Even if your Kroger is open at 9 p.m., the customer service desk may be closed. If you arrive early morning or mid-day on a weekday, you're less likely to encounter a long wait.

Which Kroger Banner Stores Offer Fax?

Kroger operates nearly 2,800 stores across about 20 regional banners. The customer service fax policy applies across most banners — but Fred Meyer is a notable exception.

Fred Meyer note: Fred Meyer does not operate its own public fax machines. If you need to fax at a Fred Meyer location, look for a UPS Store inside the shopping complex — those are independently operated and charge UPS rates (higher than Kroger).

For all other banners listed above, call your local store to confirm — availability is determined store by store.

How to Send a Fax at Kroger — Step by Step

Sending a fax at Kroger is straightforward but entirely staff-assisted:

1. Bring your documents — Kroger's fax is paper-only. No digital uploads, no email-to-fax. Your documents must be physical pages.
2. Go to the customer service desk during Money Services hours (8 a.m. – 8 p.m.).
3. Tell the staff where you're faxing and how many pages.
4. Pay before or after — varies by location.
5. Wait for confirmation — the staff will hand you a transmission report when the fax goes through.

Kroger Fax vs. Other In-Store Options

If Kroger isn't convenient — or if your location has discontinued the service — here's how it compares to other walk-in fax options:

Kroger is one of the most affordable in-store options — especially at the $1.00/$0.50 tier. It's consistently cheaper than UPS and comparable to Staples, with a much larger footprint than most libraries.

The main trade-offs: you can't fax digital files, the service isn't guaranteed, and you have to be there in person during limited hours.

The Faster Alternative: Fax From Your Phone

If you're already looking up "Kroger fax service," you're probably time-constrained. Here's what saves most people a trip:

mFax.to lets you send a fax from any phone or computer in under 2 minutes. No store, no waiting, no paper required.

1. Open mFax.to on your phone
2. Upload your PDF — or use your camera to scan a physical document
3. Enter the fax number
4. Send — you'll get a delivery confirmation

It works from anywhere, any time of day, and costs less than a trip to most stores. Over 5 million people use mFax to send documents without a fax machine.

When Kroger Fax Makes Sense

In-store faxing at Kroger is a good fit when:

• You already have physical documents you need to fax (no digital version)
• You're already at Kroger for groceries and can knock it out in the same trip
• You need to fax occasionally and don't want to set up an online account
• You want cash payment — no credit card or online account required

If you need to fax regularly, fax from a phone or computer, or send sensitive documents privately, an online fax service is a better long-term solution.

Frequently Asked Questions

Does Kroger have a fax machine?

Yes — most Kroger stores offer public fax service at the customer service or Money Services desk. It's not officially listed on their website, and a small number of locations have discontinued it, so calling ahead is always the right move.

What are Kroger Money Services hours for faxing?

The Money Services desk — where fax is handled — is typically open 8 a.m. to 8 p.m. daily. These hours are shorter than the store itself, so arriving between 9 a.m. and 6 p.m. on a weekday gives you the most flexibility.

Can I fax from King Soopers, Ralphs, or Smith's?

These are all Kroger-owned banner stores and generally follow the same service structure. Most locations offer fax at the customer service desk at similar prices. Call ahead to confirm your specific location has the service.

Is Kroger fax private?

No more private than any in-store fax. Your documents are handled by staff and transmitted from a shared machine in a public area. For sensitive personal or medical documents, a private online fax service like mFax.to gives you more control.

What if my local Kroger doesn't have fax service?

Check nearby alternatives: FedEx Office and Staples are the most consistent for in-store faxing. Or skip the store entirely — mFax.to works from your phone in under 2 minutes and costs less than most store options.

Bottom line: Kroger fax service exists, it's affordable, and it works — if your location still offers it. For anything beyond an occasional paper document you're already carrying, mFax.to is faster, cheaper, and available 24/7 from your phone.