By Michael Chen · Published April 29, 2026 · 8 min read
Yes, you can fax at FedEx Office — but the cost adds up fast. A fedex fax starts at $1.89 for the first local page, and a 10-page document will run you roughly $15. International faxes cost even more. If you only need to fax one or two pages occasionally, walking in is fine. For anything longer, or if you need to fax from your phone, an online alternative will save you both time and money.
This guide covers the exact pricing, step-by-step instructions for sending and receiving, a comparison against UPS, Staples, and Office Depot, and when it makes sense to use mFax.to instead.
FedEx Office Fax Pricing (2026)
FedEx Office does not publish a national rate card online — prices are set by individual franchise locations. The figures below reflect what customers consistently report across the country.
Sending a Fax
| Destination | First Page | Each Additional Page | 5-Page Estimate | 10-Page Estimate |
|---|---|---|---|---|
| Local (same area code) | $1.89 | $1.59 | $8.25 | $16.20 |
| Long-Distance (domestic) | $2.49 | $2.19 | $11.25 | $22.20 |
| International | $5.99 | $3.99 | $21.95 | $41.90 |
Prices vary by location
FedEx Office is a franchise network. The store near you may charge slightly different rates. Always call ahead to confirm pricing before driving over — especially for large or international jobs.
Receiving a Fax
FedEx Office stores accept incoming faxes on your behalf. You'll pay approximately $1.00 per received page at pickup. Ask a staff member for the store's dedicated fax number, give it to your sender, then pick up your pages within 24–48 hours — after that, stores typically discard uncollected faxes.
Additional Costs to Know
- Cover page: Some locations charge $0.50–$1.00 extra for the cover sheet
- Failed transmission: You are still charged if the fax does not connect — even if nothing was received on the other end
- Retry fees: If you need to resend after a failure, you pay again from page one
FedEx Fax Cost Calculator
Estimate your in-store faxing cost before you drive over.
FedEx prices are estimates based on reported rates. Actual prices vary by location — always call ahead to confirm.
How to Fax at FedEx Office: Step-by-Step
What you need to bring
Physical printed documents only. FedEx Office fax machines cannot fax from a phone, USB drive, or email. If your document is digital, print it first — or use an online fax service.
Not every FedEx Office has fax services. Use the FedEx location finder and call ahead to confirm the machine is available and working. Mention how many pages you're sending and the destination — they can give you a price estimate over the phone.
Remove staples. Arrange pages in order. Make sure everything is clean and flat — smudged or wrinkled pages may fail to scan properly. Have the recipient's full fax number ready, including area code (or country code for international).
At the copier/fax machine: place documents face-down in the document feeder, select "Fax" on the touchscreen, and enter the recipient's fax number. The machine will prompt you to pre-authorize payment before sending. Alternatively, a staff member at the counter can assist — useful for sensitive or complex jobs.
Domestic faxes typically take 1–5 minutes. International transmissions can take 5–15 minutes depending on the destination country and line quality. Stay near the machine in case it requests your attention.
Once the fax completes, the machine prints a transmission confirmation. Keep this receipt — it's your only proof that the fax was sent. Any unused pre-authorized balance is returned to your payment method automatically.
How to Receive a Fax at FedEx Office
Receiving a fax at FedEx requires a bit of coordination:
- Go to your nearest FedEx Office and ask a team member for the store's fax number
- Give that number to your sender — along with your name for identification
- The store holds your pages at the front counter for 24–48 hours
- Pick up with valid ID and pay the per-page receiving fee (typically ~$1.00/page)
Time limit on held faxes
FedEx stores typically hold received faxes for only 24–48 hours before disposing of them. If you're expecting something time-sensitive, coordinate pickup as soon as possible.
FedEx vs. Other In-Store Fax Options
How does FedEx Office compare to UPS, Staples, and Office Depot?
| Service | Local (1st page) | Local (add'l) | Long-Distance (1st) | International (1st) | Receive |
|---|---|---|---|---|---|
| FedEx Office | $1.89 | $1.59 | $2.49 | $5.99 | ~$1.00/pg |
| The UPS Store | $3.00 | $2.00 | $3.00 | $7.00 | ~$1.00–2.00/pg |
| Staples | $1.49–$1.99 | $1.49–$1.99 | $1.99–$2.49 | $2.99–$4.99 | ~$1.00/pg |
| Office Depot | $1.59 | $1.59 | $1.99 | $2.99–$4.99 | ~$1.00/pg |
Key takeaways:
- FedEx Office is mid-range on domestic pricing — cheaper than UPS Store, but typically more expensive than Office Depot and Staples for local faxes
- For international faxes, FedEx is significantly cheaper than UPS ($5.99 vs. $7.00 first page)
- All in-store options charge per page with no delivery guarantee or refund for failed attempts
- None offer digital document input — you must arrive with printed paper
For more context, see our complete guide on where to fax near me and our breakdown of fax cost per page across all major providers.
The Problem With In-Store Faxing
Walking into FedEx Office works — but it comes with real friction:
- You need paper documents. If your file is digital (PDF, Word doc, photo), you have to print it first.
- Costs scale quickly. A 15-page domestic fax costs $24+. A 20-page international job exceeds $80.
- Failed faxes still cost money. Equipment issues, busy lines, and line-quality problems can cause transmission failures — and you pay regardless.
- Hours aren't always convenient. Most stores close by 9pm on weekdays and earlier on weekends. Some fax machines are out of service with no advance notice.
- No privacy guarantee. You're using shared public equipment. For HIPAA-sensitive medical or legal documents, in-store machines are not a compliant option.
FedEx Office is NOT HIPAA-compliant
FedEx Office's self-service fax machines are shared public equipment. There is no Business Associate Agreement (BAA) available, no audit logging, and no formal HIPAA safeguards. Do not use in-store faxing for protected health information (PHI) or sensitive patient records. Use a dedicated HIPAA-compliant fax service instead.
The Online Alternative: Fax from Your Phone
mFax.to lets you send a fax from your phone or computer in under 2 minutes — no printer, no store visit, no waiting in line.
- Upload a PDF, photo, or document directly from your device
- Enter the recipient's fax number
- Receive a delivery confirmation when your fax arrives
- Send to any fax number in the US or internationally
Over 5 million users have switched from in-store faxing to mFax. Here's a direct comparison:
| FedEx Office | mFax.to | |
|---|---|---|
| Accepts digital files | No — printed docs only | Yes — PDF, photo, Word, more |
| Where you fax | In-store, during business hours | Phone, tablet, browser — anytime |
| 10-page domestic cost | ~$16–22 | Much less |
| Failed fax refund | No | Delivery confirmation included |
| HIPAA compliant | No | Yes (with mFax Business) |
| Travel required | Yes | No |
| Receipt/confirmation | Paper slip only | Digital delivery receipt |
Try mFax.to free — upload your document and send your first fax in under 2 minutes at mFax.to.
FedEx Office Fax: Practical Tips
If you do decide to fax in-store, here's how to make it go smoothly:
- Call before you go. Confirm the location has a working fax machine and ask for the current price per page. Save yourself a wasted trip.
- Bring exact change or a card. Payment is required before the machine transmits.
- Unstaple and sort pages. A jammed feeder can cause a partial transmission — and you'll still be charged.
- Keep your receipt. It's your only proof of transmission. If the recipient claims they didn't receive it, you'll need that slip to dispute.
- Ask about the store fax number before you leave. If you need to receive a reply fax, get the store's dedicated fax number while you're there.
- Check hours in advance. Many FedEx Office locations close by 9pm. Use the FedEx location finder to confirm hours for your specific store.
When FedEx Office Fax Makes Sense
In-store faxing at FedEx Office is a reasonable choice when:
- You only need to send 1–2 pages and have the documents already printed
- You don't have reliable internet access or a phone
- You're near a FedEx location and need to fax right now
- You prefer to have someone at the counter assist you in person
For anything more than a quick one-time fax — especially multi-page documents, international sends, or situations where privacy matters — an online fax service is faster, cheaper, and more reliable.
Bottom Line
FedEx Office faxing is convenient if you're already nearby with printed documents. But at $1.89 per page locally (and more for long-distance or international), costs climb fast. You can't fax digital files, failed transmissions aren't refunded, and HIPAA compliance isn't on the table.
For most people, mFax.to is the better option — fax from your phone in 2 minutes, from anywhere, with delivery confirmation included.
If you're comparing all your options, see our full guide: Where to Fax Near Me.